FAQ's

About Wakeboarding

Essentially, the wakeboard cable replaces the boat and pulls the rider along a course. The wakeboarder glides across the water, similar to snowboarding. The System 2.0 that is installed in the Grand Canal Dock has two towers and one rider uses the cable on their own and can continuously ride along the course between the two towers.

Because there is only one person on the cable, it means that if they fall, the operator can drive the handle back to them and they can get up again right there. There is no need to swim to the quayside or back to the start platform. That means the rider gets maximum ride time on the cable!

The System 2.0 is perfect for beginners to learn wakeboarding and ideal for more advanced riders to practice their tricks and hit the obstacles.

Cable wakeboarding is the easiest way to learn to wakeboard and most people will be able to get up in their first session.

For first time wakeboarders we offer two different types of sessions:

30 minute tuition – This is the best session to book if it is your first time wakeboarding, one of our qualified wakeboarding instructors will first give you a land drill showing your necessary positioning over the board and the movement that will get you up on the board before you get on the water to put it into practice. With a longer session time you can relax

15 minute ride pass – This is our normal ride pass that can be booked by beginners and more advanced riders.

Even if you have never wakeboarded before, you can book this session, the tuition session is not mandatory.

A ride pass is our standard session on the cable. The ride pass runs over 15 minutes per person. Only sone person can ride at any given time, making a ride pass always a 1:1 session – you do not have to share the cable with other riders. When you fall in the water and let go of the handle, the cable operator will drive the handle back to you and you will get going again. Within the ride pass you will get maximum water and ride time.

All safety equipment is included free of charge, that means you will get a helmet and buoyancy aid from us. We also provide wetsuits and wakeboards against a rental fee. You will be allowed to hit the obstacles with our rental wakeboards, inverts are not allowed. If you get into the sport and would like to get your own equipment, let us know and we’re happy to give you advice on wetsuits and boards.

For current rates, please have a look at the Pricing section on our website.

This is particularly important for your first session, as the check-in process can take some time. After check-in you will be given any rental equipment you need before getting changed. The boat out to the start dock leaves every 30 minutes from the quayside a few minutes before the start time of the slot, so if you are not there in time to catch the boat we unfortunately cannot guarantee that you will be able to do your session, especially on a busy day. If that is the case and you are late for your time slot, this counts as a no-show and you will be charged the full amount for your session. In order to avoid disappointment make sure to come to Wakedock with plenty of time.

For example,  if you book for the 12.45pm set, your boat goes at 12.30pm and you should arrive at 12pm.

About Bookings & Payments

No problem, sometimes plans change. You can cancel or change your session at any time up to 48 hours before the start of your slot free of charge. Cancellations after that will be charged at 80%, 20% of the price you originally paid will be retained on your account as credit that can be used against future bookings. We do not offer cash refunds for cancellations. If you do not cancel but do not show for your booking or are late for your slot, you will be charged the full amount.

At Wakedock all sessions are fully paid at the time of booking whether you book through our online booking system, over the phone or in person at reception. We don’t offer a system of reservations or deposit payments, only fully paid bookings are guaranteed a slot, but that doesn’t mean that you cannot change your mind. Up to 48 hours before the start of your time slot you can cancel or change your session free of charge.

If you decide against pre-booking, you can come to us and see whether a slot is available at the time of your arrival, but we cannot guarantee you that you will be able to get a slot.

Children from the age of 8 onwards can use our wakeboard cable. We offer children specific sessions (see here) up to the age of 17. Everyone who is under the age of 18 will need a parent / guardian to sign our waiver form for them. This has to be presented before the first session with us. There are no exceptions to this rule, so for example if you make a booking on our online system but forget to get our waiver form signed by a parent you will not be able to go out, but you will be charged the full amount.

We reserve the right to call you parent/guardian in order to verify that they have given permission for you to use the cable system.

Yes, there are discounts for students.

1. Off-peak ride pass: During off peak times students get free equipment rental so do not have to pay for wetsuit / wakeboard.

2. Tuition: For first time wakeboarders that are students we offer the tuition session at a discounted rate.

3. Group booking during off-peak times: Students who make a group booking during off-peak times are offered this at a discounted rate.

For current rates, please have a look at the Pricing section on our website.

Share the fun of wakeboarding with your mates and save some money! If you get a group together you can book out an hour (or 2 hours, 3 hours) on the system. The advantage of a group booking is that all rental equipment will be included free of charge in the booking. As with all our bookings, a group booking has to be paid in full at the time of booking.

If you are planning a stag or hen do, a corporate event or a birthday party – have a look at our group sessions here.

For current rates, please have a look at the Pricing section on our website.